Scheduling
HALO’s scheduling module provides for the scheduling of services. These schedules are used by HTCallSys to verify telephone logging and they are the basis for verification of services, billing and payroll processes.
Scheduling is built on a Master Service Plan concept. Service schedules are entered once into a master plan – client, aide, day of week, start and ending times, payers of the services, type of service and first date services will be provided. This information results in the automatic generation of daily schedules through the end of the next month. At the beginning of each month daily schedules are automatically created for the next month.
Aide Availability look-up enables coordinators to view existing aide schedules at the click of the mouse. A selected aide’s detailed schedule, assignment preferences and day’s travel pattern are available each with just another click of the mouse.
Availability can be used while filling an open daily schedule or building a Master Service Plan. Once an aide is selected, the process begins to create the schedule for the coordinator to complete.
Features
- Master Service Plan
- Temporary daily changes do not require changing future scheduled visits
- Supports many types of services
- Allows visits to be spilt among up to four payers
- Allows arrangements for special charges for a scheduled visit
- Restricts double scheduling of aides
- Schedule views allow for windowing of aide and client schedules to ease the coordination process
- Coordination process efficiency
- Easy view of all assignments
- Avoids potential missing of available aides, especially newer aides or those coming off previous assignments
- Provides tools needed for:
- more efficient scheduling of aide’s time
- reduction of aide down time between visits,
- reduction of aide travel
Benefits
- Eliminates the need to enter daily schedules for each new period
- Increased efficiency of the coordination process
- Schedules become the base for visit verification, billing and payroll eliminating reentry of information for downstream processes
- Provides a single audit record taking scheduled services from time sheet or telephone log through the payroll, billing and collection processes
- Improved aide retention as a result of improved scheduling
- Increased aide time resources as a result of the effective use of existing staff