Management through Information Electronic Visit Verification (EVV)
A “state-of-the-art” electronic visit system. Includes an interactive response (IVR) function and a Mobile APP (EVVLogging) methods for logging.
These methods: 1) interactive voice respone, or IVR system allowing for a wide range of telephony functions. These function allow aides and nurses to record their visits at clients. The two methods allow aides and nurses to: 1) use their smartpnones (any type) or the client's telephone. An optional feature allow aides to record tasks performed.
Full integration with HALO’s aloows verification of logs against Client, Care Plan, Schedules and Aide information. GPS coordinates or Caller ID is used to verify the location of the aide. while the Calller ID of the telephone verifies the location aide. The full integration with HALO’s allows immediate verification of logging data and real time availability of logging information to office staff.®
A recent Federal Law, 21st Century Cures Act - Section 12006, requires that all Medicaid paid home health aide services be recorded via EVV. Many States have not decided how this will be implemented. Our EVV feature will meet the requirements in those States that decide to allow an Agency EVV choice.
Features
- Easy to understand entry instructions
- Instructions in both English and Spanish, other languages optionally available
- Uses Caller ID or GPS and caller PIN numbers to verify who is logging and their location
- If the caller is an aide working against a specific schedule, an immediate verification against today’s schedule with warning messages if:
- Caller is not scheduled
- Caller doesn’t work for that client
- Immediate availability of logging information to agency office staff
- Outgoing voice mail to individual aides or broadcast of messages to all aides
- Call error tracking and reporting
- Aide telephone logging compliance reporting
- Modifications to call processing, features and instructions available
Benefits
- Visits can be recorded for billing and payroll processing without any manual entry from timesheets
- Timesheets can be eliminated
- The process of entering and verifying services can occur as the week progresses eliminating the rush to prepare for payroll and billing the following week
- The elimination of timesheet entry and the spreading of manual effort over the week improves staff utilization and effectiveness and usually allows for staff reductions
- Improved cash flow on VNA PPS cases – agency will know when last service is performed the day it’s logged
- Reduction in visits by aides to clients when the office couldn’t contact the aide to notify him or her of the cancellation
- Real time monitoring that visits are occurring as scheduled enabling both improved client servicing and identification of emergency assignment of an alternative aide